Well, the future is here! And while we’re (sadly) not living in a sci-fi flick, voice bots – or, as they’re more conventionally known, “conversational AI” – have become increasingly popular in recent years due to the way they can gather information and make people feel more comfortable.
Because people are inundated with ads and marketing schemes on a daily basis, conversational AI gives them a way to feel more connected.
Ironically enough, it adds a ‘humanistic’ quality to your mobile or web app by learning and developing the natural language that is used to interact with people.
Chances are, you already use voice bots on a regular basis, whether you have a virtual assistant in your home or GPS in your car.
By utilizing a voice bot, you can help direct customers and clients to where they need to go in a fully accessible way, answer questions, and give extra information without making those clients wait for a response from a person or using up any of your own valuable time or budget.
Whatever your application may be and whatever your business (whether you’re a start-up enterprise or an established recruitment back office business), or we can build voice bots into web, mobile, telephone, or smart speakers. Imagine a virtual assistant associated with your app or a way to connect with clients that doesn’t overwhelm your team.
